Delete your SpoorFind account

You can delete your account yourself, or ask us to. Deleting is permanent.

What is deleted

Your sign-in, your sign-in tokens, the enquiries you sent and any other data tied to your account. If you own farms, they are deleted too, with their prices, calendars, photos and the enquiries they received (you must choose that yourself). Enquiries already emailed to a farm stay in that farm's mailbox. If you paid or started to pay for a listing, the payment service keeps a customer record (your account id and email) and the payment records; deleting your account here does not remove them, and you can ask us by email about them. See the privacy notice.

In the Android app

An in-app delete option is being added to the app. Until it is there, use the farm portal (below) or email us. The portal works for any SpoorFind account, including one made in the app.

In the farm portal

Sign in to the farm portal (with your SpoorFind email and password, or with SpoorSeek), open Account, choose Delete my account and enter your password to confirm. If a farm on the account has a live paid subscription, cancel it first under Billing, then delete the account.

If you cannot sign in

Email support@spoorfind.com from the address on the account and say you want it deleted. We will check that the request comes from that address, delete the account by hand, and reply when it is done, within 30 days. If you own farms, say whether they should be deleted too; we cannot delete a farm with a live paid subscription until it is cancelled.